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1. KEEP A FILE -Keep a file for copies of all letters, papers, prescription receipts and bills related to the
case.
2. TALK TO NO ONE -Do not speak to anyone about your accident or incident, or your injuries, except your attorney or the staff assigned to your case. We urge you to not communicate in writing, by telephone or in person with any insurance company, unless we have specifically discussed the matter with you, including your insurance company. If your insurance company contacts you to take a statement, either written or recorded, please advise your insurance company that you are represented by our law office and have them contact us. We often want these statements taken in our office. We also suggest that you not discuss your case with anyone you don't need to discuss it with.
3. YOUR DOCTOR -We do want you to seek medical attention for your injuries and to follow the directions
of the medical facility with respect to when or how many times to go for medical attention or therapy. Tell your doctor
about ALL of your complaints. Do NOT minimize your ailments since your doctors need to know what is wrong in order
to treat you. Make sure you give us their names and addresses of ALL the doctors you see for your injuries. When you
have been released from medical attention, be sure and let us know by calling us. If the medical attention is not benefiting
you, let us know so that we can discuss options. There is no purpose in incurring medical bills for treatment that is not
helping you. It is not a good idea to tell your doctor about every little injury that may have happened to you in the past
as the defense attorneys love to trump up those injuries and convince a jury that the injuries from this accident or incident
are related to those from the earlier injuries.
4. GETTING YOUR CAR FIXED -The issue related to the damages done to your vehicle is generally addressed
within the first month after retaining this law firm. If you have collision coverage, it is important to utilize this coverage.
Nevada Law forbids your insurance company from penalizing you if you were not at fault for the accident. Your insurance
company will seek reimbursement from the insurance company for the at?fault driver. If you have any questions, or you
would like to have a copy of the statute concerning this issue, please call us to discuss this matter, at 702. 870. 8000, or
you may email me directly at mlesq@law.com, or mlesq@aol.com.
5. RECORD OF DIFFICULTIES -Please keep a daily or weekly record of your difficulties and progress.
This can be very helpful when, a year or two later, you will be required to recall your pain and other problems. If a
Case is forced into litigation (a lawsuit must be filed) these cases can sometimes take years to resolve, and remember-
-ing how and what you were feeling, and the treatment you were getting becomes almost impossible after all that time.
6. LOST INCOME -Please keep an accurate record of all days or partial days lost from work because of your
injuries. It is very important that you make sure your employer knows about the accident or incident, and why you miss
work, e.g., for doctor's appointments. We will also need copies of any employment contracts and copies of all tax returns
for the five (5) years before the accident or incident, if a wage loss claim is going to be asserted for you.
7. MEDICAL BILLS -Keep copies of all bills and/or correspondence that you receive related to this case and make
sure this office receives copies as well. Please forward copies to our office periodically. This helps us eliminate the
time it takes to research which providers you have treated with and will assist us in assembling all of the materials needed
to substantiate your claim, and it also helps us keep your file up to date and accurate at all times.
8. EXPENSES -Keep track of and collect receipts for ALL expenses incurred as a result of your bodily
injuries. This would include such things as transportation to and from medical visits, childcare expenses while
attending medical visits and household or gardening, assistance during any period where you cannot engage in these activities.
9. WITNESSES -Furnish us with the names, address and phone number of any and all witnesses you may
know of or later learn of. If questions arise as to the facts, we can make contact with the witnesses.
10. TRAFFIC OFFENSES -Never plead guilty to any traffic offenses. If you are arrested or charged in
connection with this accident, call this office immediately. In the event of a coroner's inquest or other type
of necessary or related hearing, be sure to also notify this office immediately.
11. SAVE YOUR CAST -While it sounds silly, if your injury requires a cast, brace, traction or other appliance,
save it for evidence at trial. You should also save any personal items that were damaged during the accident (for example:
eye glasses, dentures, car seats).
12. PHOTOGRAPHS -Send us the negative and prints of any photographs pertaining to your case which you or
any of your friends have taken. If you are required to be in the hospital and receive any type of treatment such as traction or physical therapy, please notify our office. If appropriate, photographs should be taken.
Photographs of your vehicle need to be taken ASAP. While we can take photos, you should have someone else
take them promptly. If you do not have a camera, this office can take the photos. However, DO NOT sign a
body shop work order to begin repairs to your car until you have verified that our office has obtained photographs
and that all involved insurance carriers have had an opportunity to inspect the vehicle.
13. PAYMENT OF HOSPITAL, DOCTOR AND OTHER MEDICAL BILLS -Have your own auto
insurance carrier pay as many hospital and doctor bills as possible under the medical payment provision (MEDPAY)
of your automotive policy. You should also submit your bills to your accident and health insurance company, such as
Culinary or Blue Cross and Blue Shield. Doctors and hospitals are more cooperative when their bills are
paid. Medical providers should not be expected to wait until your case settles to receive payment if you have
any source of insurance coverage. If you do not have insurance, you should contact each of the providers
and advise them that you are being represented by this law firm; we may be able to sign a lien to keep your
account from going to collections. Some medical providers will accept small monthly payments as little as $5
to $10 per month which will keep your account from going to collections.
14. STATUS OF YOUR CASE -Should you have any questions, please call or write to us. If you have
a routine question, do not hesitate to ask the legal secretary or paralegal who has been assigned to assist your attorney
in your case. If it is necessary for you to speak to your attorney or legal assistant, and they are unavailable,
leave a message with your SPECIFIC? QUESTION. Not only does your message become a part of your file, it will
allow the attorney or legal assistant to get back to you with an answer. If you would prefer to come to the office and
speak to your attorney, or any of the staff assigned to your case, please make an appointment to do so. We will do
whatever we can to schedule an appointment to fit your schedule.
Don't hesitate to deal with secretary or paralegal who is assisting in the preparation of your case. The attorney/client privilege insures confidentiality and extends to persons working with the attorney on your case. However, bear in mind that speaking
to others about your case does not insure the same confidentiality; only if you speak to your attorney or legal secretary or
Paralegal are those confidences preserved.
Please bear in mind that proper presentation of your claim requires time, skill and effort. Although the tasks being performed
on your behalf may not always be obvious, we will communicate with you to discuss essential issues with you as they arise.
In most cases while you are treating there are no real developments in the case other than your medical progress. It is
important to advise our office if the doctor wants to refer you to another doctor, refers you for diagnostic testing or
discharges you from active medical treatment.
15. YOUR ADDRESS -If you change in your address or telephone number during the time the case is pending make sure you let us know. We must always be able to communicate with you about your case.
16. ANTICIPATED DURATION OF CASE -As a general rule, two (2) to three (3) months of medical
treatment is often appropriate for injuries such as you have sustained, and we can anticipate a six (6) to nine (9) month
period of time following the end of your treatment to negotiate a conclusion to your claim. If it becomes necessary
to litigate the time necessary to resolve your case can lengthen considerably. Litigation can become necessary either
because of an issue about who was responsible, or (more frequent) an issue as to the exact value of a claim. Any
time the adverse party's insurance company takes the position that our client was partially or completely at fault
the case becomes more complex, sometimes much more complex, and the time involved in resolving the case will
lengthen. Every case takes a different course, and different length of time, and there are variables beyond the control of
this law firm including which insurance company we have to deal with and what adjuster. It is a priority for us to have
you receive effective medical care that as much as possible restores you to your pre?accident condition. Evidently medical treatment varies in its effectiveness and all we can do is give suggestions and help you obtain treatment on a lien basis.
We do not get paid until your claim closes, and you are paid, and for this reason as well as others we are motivated to
move your case forward as promptly as possible and we are motivated to obtain the fullest possible compensation for you.
A GREAT OUTCOME IN YOUR CASE, WHETHER BY SETTLEMENT, TRIAL, ARBITRATION, OR OTHERWISE, TAKES COMMITMENT AND DILIGENT, HARD WORK. A GREAT SETTLEMENT IS NOT AN ACCIDENT. THIS FIRM WILL WORK HARD FOR YOU, BUT YOU MUST COOPERATE WITH OUR EFFORTS. MISSING DOCTORS APPOINTMENTS HURTS YOUR CASE. IF YOU MUST MISS AN APPOINTMENT, ALWAYS CALL TO CANCEL, AND THEN RESCHEDULE THE MISSED APPOINTMENT. THESE GENERAL INSTRUCTIONS ARE PROVIDED
FOR YOUR BENEFIT, AND IT IS SUGGESTED THAT YOUR REVIEW THESE PERIODICALLY AS YOUR CASE
DEVELOPS. IF YOU EVER HAVE A QUESTION, DO NOT HESITATE TO CONTACT THE LoBELLO LAW FIRM.
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